Bestelling & Levering

Bij La Fumette maken we het bestellen en leveren van jouw favoriete producten eenvoudig en betrouwbaar. Hieronder vind je alle informatie over hoe je kunt bestellen en wat je kunt verwachten tijdens het leveringsproces.
  • Algemeen
  • Installation
  • Deploy
  • Presale

Algemeen

Hoe plaats ik een bestelling?
Kies je product: Blader door ons uitgebreide assortiment en voeg je gewenste items toe aan je winkelwagen. Controleer je winkelwagen: Controleer je bestelling en pas deze aan indien nodig. Afrekenen: Vul je gegevens in en selecteer je betaalmethode. Ontvang je bevestiging: Na betaling ontvang je een bevestigingsmail met de details van je bestelling.
Levertijd en Verzendkosten
Levertijd: Bestellingen geplaatst vóór 15:00 uur worden dezelfde dag verzonden. Levering vindt doorgaans plaats binnen 1-3 werkdagen. Verzendkosten: Binnen Nederland: Gratis verzending vanaf €50, anders €4,95. Internationaal: Tarieven variëren per land en worden weergegeven bij het afrekenen.
Discreet Verpakt
We begrijpen het belang van privacy. Daarom worden al onze bestellingen discreet verpakt zonder herkenbare logo’s of teksten.

Installation

I cannot upload the theme to my Shopify store, what is the problem?

Please make sure that you follow below steps:

1/ Download the package from themeforest.net (the file is in zip format)

2/ Extract the file you've just downloaded. (Don't forget this step)

3/ Find this zip file: halo-x.x.x-sections-ready.zip in the folder Halo Sections Ready X.X.X, then you just need to upload halo-x.x.x-sections-ready.zip file to your Shopify store.

With x.x.x. is the number of theme version

What I have to do when I need your support?

To save your time and reach our support quickly, please follow below steps:

1/ Create a staff account for us (with Themes permission and Settings permission) http://docs.shopify.com/manual/settings/account/staff-members

2/ Capture screenshot or video for the issue you get.

3/ Specify which template and version you are using.

4/ Describe clearly how to reproduce the issue.

5/ Submit a support ticket at here: https://halosoft.ticksy.com/. Our support team will get back to you soonest, please help us to wait.

Would assistance be available to upload the template if needed?

Yes, we will assist you to install the template if needed. You can contact us to ask for Installation service.

Do I get update for free in the future?

Yes you will get a free Shopify theme update in the future when the latest version is available. Please check back our Shopify Theme’s Chang Log for more details. You will receive a notification email from Envato if there is an update.

Do you provide any support? What’s your response time?

Submit a support ticket at here: https://halosoft.ticksy.com/.

We’re available from Monday – Friday 08:00 A.M. to 05:30 P.M. (GMT+7 / Asia), Saturday and Sunday Closed.

We will try our best to reply your emails as soon as possible. However, we will prioritize tickets regarding Theme features and issues.

– We will reply your email regarding Theme features and issues within 24 hours.

– Regarding emails about Shopify template customization, we will reply you within 48 hours (but normally much sooner).

What’s Single Domain License?

Single Domain License or Regular License allows you to use the purchased theme on a single domain (website) only. All our themes come with Single Domain License. if you would like to use theme license on multiple websites, you need to purchase the license for each website

Deploy

Does your theme support Shopify OS 2.0?
Yes, our theme is fully compatible with Shopify OS 2.0 because it is built on new Shopify Structure. You can use Sections on every page and many more advanced functions from Online Store 2.0.
Can I turn on/off some blocks on the page?

Yes. You can turn on/off almost any blocks on the page (featured products, slideshow, banners, related products, recent products,...).

Does the theme support image resizing and cropping?

Yes. Normally, the theme will resize images to a default size (based on your width/height ratio setting). We also have Crop setting if you don’t want to scale the image.

Can I have multi level menu?

Yes, you can. Just simply follow the instructions in our Manual Guide, you will be able to easily create a multi-level menu.

Does the theme support Variant Image?

Yes, it does. Please check it out our demo to see how it works.

Presale

Question

Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

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Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

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Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

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Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

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Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

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Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

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Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

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Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

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Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

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Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.